Prohibited Businesses and Use Policy

Always prohibited

• Illegal goods or services, stolen property, trafficking, exploitation or violence-for-hire.
• Weapons, explosives, controlled drugs, counterfeit medicines or unlawful pharmaceutical sales.
• Fraud, pyramid or Ponzi schemes, deceptive investment returns, money laundering or transaction laundering.
• Counterfeit goods, piracy, unauthorised replicas or infringement of intellectual-property rights.
• Non-consensual sexual content, child sexual abuse material, escorting or exploitative adult services.
• Hate, harassment, doxxing, extortion, malware, credential theft or hacking services.
• Unlicensed gambling, lotteries, betting, lending, remittance, securities, crypto custody or other regulated financial activity.
• Sale of personal data, identity documents, bank accounts, payment credentials or government benefits.
• Products recalled, prohibited by regulators, materially unsafe or unlawfully imported.

Restricted and reviewable

• Alcohol, supplements, cosmetics with medical claims, medical devices and age-restricted goods.
• Ticketing, travel, fundraising, charities, high-value resale, preorders with long fulfilment periods and digital assets.
• Businesses requiring a licence, professional registration or enhanced Paystack approval.
• Unusually high volume, dispute rate, cross-border activity or delivery risk.

Enforcement

Orderly may remove listings, pause payments or settlements, request evidence, report activity, preserve records, suspend access or terminate an account. Where safe and lawful, sellers may appeal with supporting documents. Immediate action may occur to protect customers, providers or the public.